The Science & Technology Department of Government of Assam was created on 21st November 1982. Its main aim to provide S&T inputs for sustained economic development of the State and also to promote activities connected with (a) Harnessing of Solar, Wind, Biomass and other forms of non-conventional and renewable energy. (b) Investigation of sites for harnessing microhydel resources and implementing projects related thereto (c) Scientific land use to improve productivity through remote sensing and GIS techniques and for (e) Popularizing the use of Science for socio-economic benefit. Citizen’s Charter is a comprehensive document which represents a systematic and transparent effort to focus on the commitment of the Department of Science & Technology, Govt. of Assam towards its citizens/clients in respect of standard of services, information, choice and consultation, non-discrimination accessibility, grievance Redressal mechanism, courtesy and value of service rendered. The charter also includes expectations of the Department from the citizen/client for fulfilling the commitment and various functions.
The objective of the charter exercise is to introduce transparency and exchange of information between citizens and administration of the department and to streamline administration in tune with the needs of citizens. For this transformative process to materialize, three elements have been incorporated in the charter.
The department’s citizen’s charter documents the provided services/transactions and the related objectives and targets. It is imperative for the Department to strive for improvement in performance through implementation of its citizen’s charter.
